Frequently Asked Questions: What are Community Services Classes? Community Services classes complement the academic curriculum by offering short-term, fee-based classes that are not-for-college credit. Community Services classes for children and adults are developed and offered in response to community, business, and educational needs as identified by feedback from participants, enrollment history, the popularity of similar programs offered elsewhere, and current trends. NOCE Community Services classes are not equivalent to credit classes or noncredit classes. Community Services classes cannot be used to meet prerequisites at North Orange Continuing Education. How do I register for Community Services classes? ONLINE: To register online, please follow the steps below for individuals and for families registering as households. Click noce.edu/grow to get started. For individual registration click on 'sign in' and create a new student (learner) profile using the student’s name, complete the form and submit. For households with multiple children, please create a household profile. Click on 'sign in' then create a new student profile and choose to create a household profile, complete the form, and submit. After you have created either your individual (learner) or household profile, click on Courses & Registration on the left menu and start shopping. PLEASE SIGN UP FOR CLASS BEFORE THE START DATE! Many classes either fill up quickly or are canceled early due to low enrollment. Why do I need to create a profile? Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on “sign-in” on the menu bar to the left and follow the prompts. Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional and is used by Community Services strictly for planning and statistical purposes. You will receive a copy of your profile via email. What is your refund policy? To receive a refund, a Refund Petition Form must be submitted at least two (2) full business days before the first class meeting. A $10 processing fee will be deducted from all refunds one time per semester, per student, except for classes canceled by NOCE. Refunds will be processed two weeks after the class was scheduled to begin. No refunds will be given on books. Students will receive notification of their refund status at the email address on file. When paying with a credit card, if the refund is approved, the student will receive a refund to the credit card. When paying with cash or check, if the refund is approved, the student will receive a refund in the form of a check and will be sent to their address on file. Refund checks to Kids’ College students will be made to the name of the student of record as required by State Education Code regulations. The only other criteria considered for refunds are circumstances in which the course differs from the way it was described in the class schedule, such as incorrect start date, time, or wrong location. You may request a credit valid for six months toward any fee-based course. Requests for credits must be submitted prior to the second-class meeting of the course being dropped. Refunds are not available after the class begins or for special events, one-day workshops, and no-shows. Can I register on the first day of class? Yes, if space is available. We encourage you to register early as many classes fill prior to the class date. Classes with low enrollment may be canceled prior to the first day of class. Please Note: Instructors are not permitted to accept cash at the door for any classes, so you must go online to register for the class if on the same day. Will I get a Confirmation Letter? If you register on our online registration system or by phone you will receive an automatic email confirmation. Be sure to mark your calendar with the date, time, and location of your classes so you don’t forget! *We encourage everyone to register online at noce.edu/grow to ensure accurate registration and confirmation is received. If you need help registering online please give us a call at 714-808-4909. Why do class schedule changes occur? Every effort has been made to assure the accuracy of our schedule of classes. However, the schedule is prepared months in advance and changes inevitably occur. Classes, programs, dates, times, locations, and instructors are subject to change without notice. The college reserves the right to add, amend or repeal any of its rules, regulations, policies, or procedures consistent with applicable laws. We do our best to notify all registered of any changes prior to the class start date. Register ahead of time to be sure to get those notifications! |